FAQs

Global Exchange is a Spanish Company, leader in foreign exchange nationwide and the second in the world, rendering service to private individuals in their trips for business or pleasure.

Our company is located in the main airports, hotels and shopping centers of 21 countries, serving over 7 million customers a year. We are present, in Jordan, with branches and an online currency exchange service, with collection at our branches at Amman, for a wide range of foreign currencies.

Yes. Global Exchange provides an online money order service for your trip to collect at one of our branches at Amman.

Besides getting the best exchange rate for your online exchange (more travel cash for the same price), this service allows you to save time and reduce anxiety, as you will have the currency you need ready for your trip abroad.

Place your order online and pay for it upon collection at the branch of your choice on the day of your trip whether you are a Paraguayan resident travelling abroad or an inbound traveler in need of buying Jordanian Dinar (JOD).

By ordering online you qualify for a 20% off the exchange margin, and you collect your currency and pay directly at the airport on the day you travel.

No, the exchange rate applied to orders placed through the website in Jordan (for buyers of foreign currency or inbound travelers buying JOD) is more advantageous for you than at the airport branches By ordering online you qualify for a 20% off the exchange margin, and you collect your currency and pay directly at the airport the day you travel. This way we can make sure you get the best rates online.

If you need more information or have doubts, please contact our Customer Service Department.

Global Exchange has currency exchange branches at Queen Alia International Airport. You can find us in various convenient locations at the Terminal buildings. Check the exact location of all our branches in Jordan.

Besides in this country, our company is in another 20 and it is currently immersed in a process of constant expansion in Latin America, Europe, Oceania and Asia.

Our currency exchange branches at the Queen Alia International Airport are available 24 hours a day, 7 days a week. 

You can check the schedule of each branch on this website.

We want to offer an integral service to our Customers, so we provide foreign exchange services with 47 currencies: Jordanian Dinar JOD, Dírham EAU NIO, Australian Dollar AUD, Bangladeshi Taka BDT, Bahraini Dinar BHD, Canadian Dollar CAD, Swiss Franc CHF, Chinese Yuan CNY, Danish Krone DKK, Algerian Dinar DZD, Egyptian Pound EGP, Euro EUR, GBP Pound Sterling , Georgian Lari GEL, Hong Kong Dollar HKD, Indonesian Rupiah IDR, New Séquel ILS, Indian Rupiah INR, Iraqi Dinar IQD, Japanese Yen JPY, Kenyan Shilling KES, South Korean Won KRW, Kuwaiti Dinar KWD, Lebanese Pound LBP, Sri Rupiah Lanka LKR, Libyan Dinar LYD, Moroccan Dírham MAD, Ringgit MYR, Norwegian Krone NOK, New Zealand Dollar NZD, Omani Rial OMR, Philippine Peso PHP, Riyal Qatari QAR, Romanian Leu RON, Russian Ruble RUB, Saudi Riyal SAR, Scottish Pound SCP, Sudanese Pound SDG, Swedish Krona SEK, Singapore Dollar SGD, Thai Bath THB, Tunisian Dinar TND, Turkish Lira TRY, Ukrainian UAH Grivna, US Dollar USD, Yemen Rial YER and South African Rand ZAR.

In order to offer you the best possible service, we accept different methods to pay for your travel money at our branches: cash and Visa and Mastercard cards.

The accuracy and seriousness that drive our transactions make this situation very unlikely. However, if this happens, we will proceed to replace the banknote in that very moment.

Besides, for the safety of our Customers, Global Exchange records the serial numbers of banknotes in such a way that counterfeited notes can be detected, or in case a Customer has a complaint, we can check whether it came from our branches or not.

No matter where you are, Global Exchange is a multinational company with several channels you can contact us through. Our excellence in Customer Service makes us consider and resolve each and every problem that our Customers report us, in the best possible way.

You can check our current job vacancies in Jordan on our website. If you can’t find what you are looking for, send us your resume at: rrhh@grupoglobalexchange.com and maybe you’ll be part of our team in the near future.

You can send us your resume through our website, where you can also check our current vacancies available in Jordan.

In Global Exchange we believe in the talent, motivation and commitment of our team, which has made us the third leading currency exchange company in the world. Consequently, we put at your disposal a working environment in which everyone has the opportunity to grow and develop their potential.